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Return & Refund Policy

Return, Refund Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Fees Payable

Our fee does NOT include other costs which are part of the migration process such as government lodging fees, medical and police checks, translation of documents, etc. As part of the Service (s) which is/are provided to you, an approximate indication of the fees which form part of the process will be set out for you, together with clarification as to when these costs are due.

Refund

There is no refund in case of any rejection from the Embassy. The decision rest with the case officer of the Embassy.

  • In case the user has any complaint (s) regarding our services or processes then he/she can approach us and get registered the same. Global Tree Careers Private Limited. Complaints are handled by a team dedicated to resolve the queries and issues of clients regarding Global Tree Careers Private Limited. This team makes sure to cater to complaints in best possible manner and provide solutions which result in best services to clients.
  • Only genuine complaints are dealt by our team. Global Tree Careers Private Limited. Complaints which are not genuine and are a result of client’s own negligence, misunderstanding or fault is not catered by Global Tree Careers Private Limited. Such non genuine complaints can be rejection of visa which can be due to non submission of documents from client’s side, absence of client on interview date at immigration office resulting in visa rejection etc. In such cases, Global Tree Careers Private Limited will not be responsible and complaints relating to these will not be adhered to.
  • Global Tree Careers Private Limited has Compliance Team which looks into the refund cases. And Client agrees that under no circumstance would take help of media, websites (consumer court, mouthshut etc) to tarnish the reputation of the company and create issue in/outside office.

Global Tree Milestones..

15 years of Global Tree's journey has been filled with many awards, accolades, and endorsements. Thousands of students' and professionals' success stories have always been our fuel to move forward. Here are the milestones of the Global Tree journey.

2006

2007

2008

2011

2012

2014

2015

2016

2017

2019

2021

With many ideas and dreams, Global Tree is launched by our 2 founders - Mr. Srikar Alapati and Mr. Subhakar Alapati in the year 2006. With two men and one office, they head to the next year with over 100 satisfied clients.

One became Two and two became Twelve. A second branch office has been opened and the employee strength grew to 12. Also signed agreements with over 15 universities abroad for partnerships to facilitate students who wish to study abroad,

Expansion of Global Tree offices has spread throughout India with 6 branch offices. And Global Tree family has grown to 50+ by the end of the year 2008.

Diversification of our services has been started in the year 2011. We entered Immigration services to the menu and many new countries were also added. Along with this, our universities abroad partnerships has been grown to 150+

  • Recognition is the biggest motivation. We got recognized by multiple media outlets in the year.
  • 2012 as experts and panelists for abroad education and immigration.

Addition of another service i.e., Examination training that made a complete end-to-end abroad consultancy in India. Plus, by the year 2014, more than 100 of our clients have migrated abroad as employees at many multinational companies.

In its continuous commitment to providing the very best to its clients, Global Tree has secured membership, professional partnerships, and certifications from various prestigious international associations like the Association of Australian Education Representatives in India (AAERI); The American International Recruitment Council (AIRC), ICCRC, MARA, Education Certificate for Agents in the UK; Pearson's Test of English.

A decade of Excellence. In the 10 years of Global Tree, it has changed many lives by helping them achieve their dreams. Plus the staff expanded to 150 members across Pan India. And our true achievement is 10,000+ success stories.

Global Tree continues its winning streak by bagging another award for its groundbreaking, client-centered culture. Best performer for 2017 for Study Group (CSU) the award was felicitated by Mr. Martin Boyce, Global Sales Director ANZ to Mr. Srikar Alapati, MD Global Tree. This inspired and empowered the whole team to further an efficient performance.

In a glittering awards ceremony held on 28th Jan 2019 in Hyderabad, Mr. Subhakar Alapati & Mr. Srikar Alapati of Global Tree had the honor of being awarded the prestigious Times Excellence Icon Award in the category for Overseas Education & Immigration. Global Tree has established itself as a clear leader in this industry, by winning the award for the second consecutive year. The award is a testimony to Global Tree's attention to detail and dedication to client service.

16 Offices in India, 400+ employees, 15 years of Industry experience. Plus, once again Global Tree was awarded the Times Excellence Award for overseas education and immigration. Award was presented by Miss Rashmika Mandanna, Actress to the Founders of Global Tree Mr. Srikar Alapati and Mr. Subhakar Alapati at a grand ceremony in Hyderabad.

 

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